Last updated: 20, October 2021
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our visitors and website users. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquires or confirm that you are a real person.
We collect your email address when you contact us or sign-up for a newsletter.
We ask for your contact information when you contact us.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What information we hold
When you contact us by email or through our website, we collect your name, email address, phone number, if you’ve given us that.
Where we store your information
When you contact us by email or through our website, we store your information in our CAPS Independent Advocacy email server, we do not use a Customer Relationship Management (CRM) software. We use the Email Blaster system to manage our newsletters. We chose these systems partly for their commitment to security.
What we use your information for
We use your contact information to send you details of services you may have enquired about. We might also email or phone you about these too, but if you tell us not to, we won’t get in touch again. We will use your information to respond to your questions or confirm details of events or workshops.
Who’s responsible for your information at CAPS
Catherine Street, is responsible for the security of your information collected on this website. You can contact them by email at firstname.lastname@example.org if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Catherine Street by email at email@example.com. If you’re the letter writing type, send your envelope to CAPS Independent Advocacy, Old Stables, Eskmills Park, Station Road, Musselburgh EH21 7PQ or FREEPOST CAPS.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
Individual privacy notices
Please see below for privacy notices tailored to your relationship with CAPS Independent Advocacy.